FAQ
Frequently Asked Questions ♡
1. What payment methods do you accept?
We accept online banking and E-wallet (Touch & Go, Boost, GrabPay) for your convenience.
2. How long does shipping take?
Ready stock items is expected to be shipped out the next working day, and shipping times vary depending on your location. For West Malaysia, most orders arrive within 1-3 business days. For East Malaysia, most orders arrive within 5-7 business days. For more information, please visit this page: Shipping.
3. Do you offer international shipping?
We accept online banking and E-wallet (Touch & Go, Boost, GrabPay) for your convenience.
2. How long does shipping take?
Ready stock items is expected to be shipped out the next working day, and shipping times vary depending on your location. For West Malaysia, most orders arrive within 1-3 business days. For East Malaysia, most orders arrive within 5-7 business days. For more information, please visit this page: Shipping.
3. Do you offer international shipping?
Yes, we currently offer shipping to Singapore!
4.Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number to monitor your package’s journey. Tracking numbers will be provided by email and SMS once shipped.
5. What should I do if I receive a damaged item?
Please contact us within 48 hours of receiving your order, and we’ll be happy to assist you with a replacement or refund.
6. Can I change or cancel my order after it’s placed?
Unfortunately, once an order is placed, it cannot be changed or canceled. Please double-check your items before completing your purchase. If you have any issues, feel free to contact us, and we’ll do our best to assist!
If your question wasn't answered here, feel free to reach out to us! We're always happy to help. Contact us through our social media (Instagram: https://www.instagram.com/peachbella__/)!
4.Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number to monitor your package’s journey. Tracking numbers will be provided by email and SMS once shipped.
5. What should I do if I receive a damaged item?
Please contact us within 48 hours of receiving your order, and we’ll be happy to assist you with a replacement or refund.
6. Can I change or cancel my order after it’s placed?
Unfortunately, once an order is placed, it cannot be changed or canceled. Please double-check your items before completing your purchase. If you have any issues, feel free to contact us, and we’ll do our best to assist!
If your question wasn't answered here, feel free to reach out to us! We're always happy to help. Contact us through our social media (Instagram: https://www.instagram.com/peachbella__/)!